Deprecated: Opis\Closure\unserialize(): Implicitly marking parameter $options as nullable is deprecated, the explicit nullable type must be used instead in C:\inetpub\wwwroot\peppermillcareers_com\staging\vendor\opis\closure\functions.php on line 32 Deprecated: optional(): Implicitly marking parameter $callback as nullable is deprecated, the explicit nullable type must be used instead in C:\inetpub\wwwroot\peppermillcareers_com\staging\vendor\laravel\framework\src\Illuminate\Support\helpers.php on line 184 Deprecated: with(): Implicitly marking parameter $callback as nullable is deprecated, the explicit nullable type must be used instead in C:\inetpub\wwwroot\peppermillcareers_com\staging\vendor\laravel\framework\src\Illuminate\Support\helpers.php on line 375 Deprecated: activity(): Implicitly marking parameter $logName as nullable is deprecated, the explicit nullable type must be used instead in C:\inetpub\wwwroot\peppermillcareers_com\staging\vendor\spatie\laravel-activitylog\src\helpers.php on line 7 Deprecated: Illuminate\Container\Container::beforeResolving(): Implicitly marking parameter $callback as nullable is deprecated, the explicit nullable type must be used instead in C:\inetpub\wwwroot\peppermillcareers_com\staging\vendor\laravel\framework\src\Illuminate\Container\Container.php on line 1114 Deprecated: Illuminate\Container\Container::resolving(): Implicitly marking parameter $callback as nullable is deprecated, the explicit nullable type must be used instead in C:\inetpub\wwwroot\peppermillcareers_com\staging\vendor\laravel\framework\src\Illuminate\Container\Container.php on line 1134 Deprecated: Illuminate\Container\Container::afterResolving(): Implicitly marking parameter $callback as nullable is deprecated, the explicit nullable type must be used instead in C:\inetpub\wwwroot\peppermillcareers_com\staging\vendor\laravel\framework\src\Illuminate\Container\Container.php on line 1154 Deprecated: Illuminate\Container\Container::setInstance(): Implicitly marking parameter $container as nullable is deprecated, the explicit nullable type must be used instead in C:\inetpub\wwwroot\peppermillcareers_com\staging\vendor\laravel\framework\src\Illuminate\Container\Container.php on line 1393 Deprecated: Illuminate\Contracts\Container\Container::resolving(): Implicitly marking parameter $callback as nullable is deprecated, the explicit nullable type must be used instead in C:\inetpub\wwwroot\peppermillcareers_com\staging\vendor\laravel\framework\src\Illuminate\Contracts\Container\Container.php on line 173 Deprecated: Illuminate\Contracts\Container\Container::afterResolving(): Implicitly marking parameter $callback as nullable is deprecated, the explicit nullable type must be used instead in C:\inetpub\wwwroot\peppermillcareers_com\staging\vendor\laravel\framework\src\Illuminate\Contracts\Container\Container.php on line 182 Deprecated: Illuminate\Support\Arr::first(): Implicitly marking parameter $callback as nullable is deprecated, the explicit nullable type must be used instead in C:\inetpub\wwwroot\peppermillcareers_com\staging\vendor\laravel\framework\src\Illuminate\Collections\Arr.php on line 183 Deprecated: Illuminate\Support\Arr::last(): Implicitly marking parameter $callback as nullable is deprecated, the explicit nullable type must be used instead in C:\inetpub\wwwroot\peppermillcareers_com\staging\vendor\laravel\framework\src\Illuminate\Collections\Arr.php on line 212 Deprecated: Illuminate\Routing\Router::__construct(): Implicitly marking parameter $container as nullable is deprecated, the explicit nullable type must be used instead in C:\inetpub\wwwroot\peppermillcareers_com\staging\vendor\laravel\framework\src\Illuminate\Routing\Router.php on line 131 Deprecated: Illuminate\Routing\Router::model(): Implicitly marking parameter $callback as nullable is deprecated, the explicit nullable type must be used instead in C:\inetpub\wwwroot\peppermillcareers_com\staging\vendor\laravel\framework\src\Illuminate\Routing\Router.php on line 1021 Deprecated: Illuminate\Events\Dispatcher::__construct(): Implicitly marking parameter $container as nullable is deprecated, the explicit nullable type must be used instead in C:\inetpub\wwwroot\peppermillcareers_com\staging\vendor\laravel\framework\src\Illuminate\Events\Dispatcher.php on line 65 Deprecated: Illuminate\Http\Request::duplicate(): Implicitly marking parameter $query as nullable is deprecated, the explicit nullable type must be used instead in C:\inetpub\wwwroot\peppermillcareers_com\staging\vendor\laravel\framework\src\Illuminate\Http\Request.php on line 475 Deprecated: Illuminate\Http\Request::duplicate(): Implicitly marking parameter $request as nullable is deprecated, the explicit nullable type must be used instead in C:\inetpub\wwwroot\peppermillcareers_com\staging\vendor\laravel\framework\src\Illuminate\Http\Request.php on line 475 Deprecated: Illuminate\Http\Request::duplicate(): Implicitly marking parameter $attributes as nullable is deprecated, the explicit nullable type must be used instead in C:\inetpub\wwwroot\peppermillcareers_com\staging\vendor\laravel\framework\src\Illuminate\Http\Request.php on line 475 Deprecated: Illuminate\Http\Request::duplicate(): Implicitly marking parameter $cookies as nullable is deprecated, the explicit nullable type must be used instead in C:\inetpub\wwwroot\peppermillcareers_com\staging\vendor\laravel\framework\src\Illuminate\Http\Request.php on line 475 Deprecated: Illuminate\Http\Request::duplicate(): Implicitly marking parameter $files as nullable is deprecated, the explicit nullable type must be used instead in C:\inetpub\wwwroot\peppermillcareers_com\staging\vendor\laravel\framework\src\Illuminate\Http\Request.php on line 475 Deprecated: Illuminate\Http\Request::duplicate(): Implicitly marking parameter $server as nullable is deprecated, the explicit nullable type must be used instead in C:\inetpub\wwwroot\peppermillcareers_com\staging\vendor\laravel\framework\src\Illuminate\Http\Request.php on line 475 Deprecated: Illuminate\Http\Concerns\InteractsWithInput::whenHas(): Implicitly marking parameter $default as nullable is deprecated, the explicit nullable type must be used instead in C:\inetpub\wwwroot\peppermillcareers_com\staging\vendor\laravel\framework\src\Illuminate\Http\Concerns\InteractsWithInput.php on line 122 Deprecated: Illuminate\Http\Concerns\InteractsWithInput::whenFilled(): Implicitly marking parameter $default as nullable is deprecated, the explicit nullable type must be used instead in C:\inetpub\wwwroot\peppermillcareers_com\staging\vendor\laravel\framework\src\Illuminate\Http\Concerns\InteractsWithInput.php on line 200 Deprecated: Illuminate\Support\Str::createUuidsUsing(): Implicitly marking parameter $factory as nullable is deprecated, the explicit nullable type must be used instead in C:\inetpub\wwwroot\peppermillcareers_com\staging\vendor\laravel\framework\src\Illuminate\Support\Str.php on line 1007 Front Desk Supervisor :: Peppermill Careers
APPLY NOW Employment Benefits Culture Stories Milestones Diversity and Inclusion Impact Community Relations Sustainability Peppermill

Job Opening :: Front Desk Supervisor

APPLY NOW

The Front Desk Supervisor is responsible for managing front desk activities and supervising personnel. Ensures outstanding guest experiences and optimizes hotel revenue.

Duties:

  • Understand guest and employee needs and handle all situations calmly and professionally.
  • Partner with other departments to meet guest expectations and special requests (reservations, bell desk, housekeeping, information desk, concierge).
  • Supervise, evaluate, coach, counsel and provide situational retraining of Front Desk staff.
  • Evaluate same day selling strategies.
  • Maintain and manage daily inventory.
  • Execute all shift reports.
  • Maximize revenue by promoting suite upgrades and maintaining rate integrity.
  • Maintain a ticket bank and keep proper inventory of all tickets and logs.
  • Assist with the check-in line as needed.

Qualifications:

  • High school diploma or G.E.D.
  • Minimum of one-year Front Desk experience, preferably in a resort setting.
  • Two or more years of customer service required.
  • Able to effectively communicate with entire staff.
  • Ability to multi-task and work well in a fast-paced, team-oriented environment.

Additional Information

Location
Peppermill Resort Hotel
Department
Hotel Front Desk
Shift Preference
Hourly/Salary
Salary
Employment Duration
Full Time
APPLY NOW

Having trouble using our online application? Click to use our accessibility contact form for assistance.